How We Helped Tell The Real Story About Hate and Violence on Social Media
Frances Haugen
Frances Haugen, a member of Facebook’s Civic Integrity team, became front page news around the world in 2021 when she showed how the company was misrepresenting its progress on containing the spread of hate, violence, and psychological damage to teenage girls exposed to unrealistic expectations about their bodies. Whistleblower Aid helped Haugen disclose thousands of internal company documents and helped organize hearings in Congress and other national legislatures.
On the media side, our team managed the exclusive public launch of this case with the Wall Street Journal and 60 Minutes which generated a torrent of local, national, and international coverage – that continues today.
We continue to be a resource as Facebook has come under scrutiny from federal law enforcement agencies, state Attorneys General, and class action lawsuits. Policymakers at home and abroad rely on our expertise as they craft new legislation, including the recent Kids Online Safety Act, introduced by Senators Blumenthal and Blackburn. Ms. Haugen’s testimony and recommendations played a key role in shaping the legislation according to Senator Blumenthal. Ms. Haugen’s testimony before the European Union was credited for playing a pivotal role in the passing of the EU’s Digital Marketing Act and Digital Services Act.
Frances Haugen’s case was a watershed moment in the public’s understanding of how decisions made by Facebook and its parent company Meta can affect our daily lives.